Terms and Conditions

Welcome to Sandelica (sandelica.com). By browsing or purchasing from our website, you agree to comply with the following Terms and Conditions.

1. General Conditions

  • By placing an order, you confirm that you are at least 18 years of age or accessing the site under parental supervision.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion in cases of suspected fraud or policy violations.

2. Products & Handmade Variations

  • Because our soaps are handcrafted in small artisanal batches, minor variations in color, swirl pattern, texture, and individual weight are natural and celebrate genuine handcrafted quality.
  • Product descriptions and photographs are as accurate as possible; however, actual colors may vary slightly depending on monitor and screen settings.

3. Pricing & Availability

  • All prices are listed in Pakistani Rupees (PKR / ₨) and are subject to change without prior notice.
  • While we strive to maintain accurate inventory, errors may occasionally occur. If an item you ordered is unavailable, we will notify you promptly to offer an alternative or cancellation.

4. Cash on Delivery Commitments

  • Cash on Delivery is offered as a convenience for our valued customers. Refusing orders at the doorstep without valid justification causes significant courier penalties. We kindly request that you only place orders you intend to receive.

5. Governing Law

These Terms and Conditions and any separate agreements shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.